Lifetime Warranty
Full Lifetime Warranty
Carbon copy branded items are known the world over as best-in-class, that allow the end-user to hold their pants up/unbutton, quickly and reliably.
However, there’s added peace of mind with the Carbon-Copy Full Lifetime Warranty. Should your item ever malfunction from defects in workmanship or materials, we will repair or replace the product free of charge.
What is Covered
Carbon Copy products are warranted to be free of material and workmanship defects.
How Long Coverage Lasts
This warranty lasts for the lifetime of the item. Warranty coverage ends when the product becomes unusable for reasons other than defects in workmanship or material.
How to Obtain Service
To obtain the benefit of this warranty, fill out this online submission form, making sure that you include your bill of sale invoice number. Your submission will be entered into our database for future reference.
What We Will Do to Correct Problems
Warranted products will be repaired or replaced, at Carbon Copy’s option, and returned at no charge; or, if after three attempts to repair or replace during the warranty period the product is still defective, you can elect to receive a full refund of your purchase price.
What is Not Covered
Failures due to misuse, abuse or normal wear and tear are not covered by this warranty. Carbon Copy shall not be responsible for any incidental or consequential damages.
How Local Laws Relate to the Warranty
Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary, from state to state, province to province, or country to country.
No Other Express Warranty Applies
This Full Lifetime Warranty is the sole and exclusive warranty for Carbon Copy products. No employee, agent, dealer, or other person is authorized to alter this warranty or make any other warranty on behalf of the Carbon Copy Clothing Company.
Executing the Carbon Copy Lifetime Warranty
Carbon Copy offers a comprehensive lifetime warranty to support products purchased under the PRESS Brand, excluding licensed goods.
Carbon Copy branded products are built with reliability, dependability and durability and are covered by a Full Lifetime Warranty against defects in materials or workmanship.
In the event that you have a problem with your product due to a defect in materials or poor workmanship, we will attempt to remedy the problem in accordance with our printed warranty policy in a timely manner. For warranty information on our licensed goods, visit www.carboncopyindustries.com
NORMAL WEAR AND TEAR:
Commonly, our belts are used in every day life in casual situations and environments. Under these conditions and over time, the product may experience normal wear and tear and require service. While normal wear & tear is not considered a “defect” and is not covered by the Lifetime Warranty, it is our goal to get your product back in service as soon as possible.
DEFECTS IN MATERIALS OR WORKMANSHIP:
It is our experience that a product that fails prematurely due to a manufacturing defect in materials or workmanship, will generally do so very early in the products life cycle, often the first or second time the product is used. When returned for inspection, these products are generally found to still be in like new condition and show very little signs of use. It is uncommon for a product that was manufactured with a defect, to survive under normal use for any extended period of time. Products that are returned for warranty inspection after months or years of continuous reliable service are rarely found to be defective. The most common demand for service is the result of normal wear and tear issues, which are not considered to be a defect in materials or workmanship.